Privacy Policy
Effective January 1, 2026
E&F Mount Pleasant Spray Foam Insulation, mountpleasantsprayfoaminsulation.com, hello@mountpleasantsprayfoaminsulation.com
What this policy covers
E&F Mount Pleasant Spray Foam Insulation is an insulation contractor in Mount Pleasant, SC. This policy explains what information we collect when you visit our website, fill out our form, call or email us, how we use that information, how long we keep it and what you can ask us to do with it.
It applies to everything on this site, starting from our home page, and to the conversations that come out of it. If you'd like to know more about who we are before you reach out, our About page covers that.
Information you give us
When you ask for a quote or send us a question, we collect what you choose to share. That usually means your name, phone number, email address, the address of the house and details about the job, like whether it's the attic, the crawl space or the room over the garage, plus any photos you send.
Our contact form is run by an outside form service, so what you type passes through that provider before it reaches us. When you call or email us directly, we keep the same kind of details so we can get back to you and keep track of your job.
Information collected automatically
Like most websites, ours collects some information on its own when you visit. This can include the pages you look at, how long you stay, the type of device and browser you use, the site that sent you here and a general location based on your internet connection.
We use analytics tools and cookies to gather this. Cookies are small files your browser stores so a site can remember things between visits, and some are needed for the site to work while others only help us see how it's being used.
You can block or delete cookies in your browser settings. Most of the site still works if you do, though some features, like the contact form, may not behave as expected.
How we use your information
We use what you share to answer your questions, set up your free on-site quote, schedule and do the work, send invoices and follow up after the job. We use the automatic information to see which pages help people and to fix what doesn't work.
We don't sell your personal information. We share it only with the companies that help us run the business, such as our form, email, phone and analytics providers, when the law requires it, or if the business is ever sold, in which case the new owner would be bound by these same promises.
How long we keep it
We keep personal information only as long as we need it for the reason we collected it. If you ask about a job and it doesn't go ahead, we delete those details once they're no longer useful to either of us.
If we do work at your house, we keep the job records longer because we need them for tax and accounting purposes and in case questions come up about the work later. Analytics data is kept according to the settings of the tool that collects it.
How we protect it
We take reasonable steps to keep your information safe, such as limiting who on our team can see it and using providers that protect the data they hold. No website or storage system is completely secure, so we can't promise that information will never be exposed, but we'll tell you promptly if something happens that affects you.
Your choices and rights
You can ask us what personal information we have about you, ask us to correct it, ask us to delete it, or tell us to stop contacting you about anything other than an active job. Some states give their residents more privacy rights, and we'll honor the ones that apply to you.
We may need to confirm who you are before we act on a request, so we don't hand your details to someone else. Asking won't change how we treat you or what we charge.
Children's information
This site is meant for homeowners and property managers, not children. We don't knowingly collect information from anyone under 13, and if we learn that we have, we'll delete it.
Changes to this policy
We may update this policy when our tools or the law change. When we do, we'll post the new version on this page, and the version shown here is the one that applies.
How to raise a privacy concern
If you have a question about your information or want to make one of the requests above, reach us through our Contact page or call (843) 416-5007. We reply within 1 business day.
Tell us what you're asking for and how to reach you, and we'll walk you through what happens next.